Training & Support for Autodesk Technology with IMAGINiT’s ProductivityNOW

Customer Challenge

Hammontree & Associates is a well-established, well-respected civil engineering, surveying, design and development firm in Ohio. Their Autodesk technology users had no streamlined process on how to stay current on updates, complete training, and get immediate answers to software challenges. Hammontree felt the need for a more consistent approach.

Project Goals

Hammontree wanted to have one system for their Autodesk technology users that could provide standard information and answers for technical issues as well as proactive eLearning to expand their capabilities.

Solution

IMAGINiT helped Hammontree to implement IMAGINiT’s ProductivityNOW, an on-demand eLearning platform with access to IMAGINiT’s expert support team.

Business Outcome

All users across the company have now access to the same training material. Instead of watching different how-to videos on YouTube, they access consistent, reliable information. The company also uses ProductivityNOW for standards management, so users always have quick access to current information.

Conclusion

Hammontree employees are finally feeling encouraged to achieve their professional development goals. “Our engineers use the eLearning tools and support available through ProductivityNOW to help them stay focused on projects instead of the software,” said Melinda Chase, Project Engineer at Hammontree. “The eLearning technology is easy to learn, use, administer, and the support team is invaluable.”

Project Summary

Delivery Date

2019-12-19

Project Duration

365 days

Autodesk Solutions

Services Provided

Customer Industry

Architecture, Engineering & Construction

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