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SUCCESS STORY

Televisa strategically relies on Color Cassettes for the 24/7/365 operation of its Render farms

Customer Challenge

Televisa noticias creates high-impact graphics for its newscasts virtually every day and requires its Render farms to remain operational 24 hours a day. Although they have their own Engineering department, it deals with several different solutions from several manufacturers and cannot meet all the requirements of the Render area because they are not produdency experts in the implementation of hardware and software. On the other hand, Televisa requires to keep track of the use of Render resources by team, by artist and by schedule. Task completion reports require that they be sent to administrators' email addresses automatically. Finally, Televisa required an expert resource in the administration of its software manager accounts to control the implementation of new versions of the software and the assignment of the licenses of the different products.

Project Goals

- Have reliable and effective support 24/7/365 with timely response - Workflow optimization - Implementation of a reporting system - Management of Autodesk software resources in accounts

Solution

Televisa has more than 14 seats of the Autodesk Media & Entertainment Collection and 50 render nodes. The services that Color Cassettes delivers during the assigned contract year are; Remote and on-site preventive and corrective technical support 24/7/365, optimization of the workfliow and the integration of hardware and software, and the implementation of the reporting system to keep track of hardware and software resources.

Business Outcome

Televisa now has a service that allows them to focus on the artistic and productive aspect of their projects. They know that any system failures are addressed and resolved in a timely and effective manner by the Color Cassettes Engineering team. Some details with network integration, shared storage and render servers were detected and optimized. Now the operation is more fluid. A system of reporting the use of Render resources was implemented that has allowed to maintain an effective control with which some conflicts of interest between areas have been detected and addressed.

Conclusion

Televisa has found in Color Cassettes a professional and experienced service in all aspects of its production. Now your support reports are resolved in minutes and not in hours or days. Artists use render farms more confident that implementation is efficient and with much less on hops than before.

Project Summary

Delivery Date

2021-12-01

Project Duration

365 days

Autodesk Solutions

  • 3ds Max
  • Maya
  • MotionBuilder
  • Mudbox
  • Media & Entertainment Collection

Services Provided

  • System Integration
  • Configuration & Deployment

Customer Industry

  • Media & Entertainment
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