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Success Story

On Animation, Montreal Animation Studio, Sees Hypertec as a Partner and Not a Reseller

On Animation, Montreal Animation Studio, Sees Hypertec as a Partner and Not a Reseller

Customer challenge

"The main reason we looked at the solution is because it was a standout in the industry. We used to have a proprietary solution in our own software, but it has always been a challenge to convince production staff to use it, and they would have to use something that they wouldn’t find elsewhere, so it was easier to convince them to use a software that is across industries and recognizable. It is also much easier to find support on it, since they have dedicated support, and on forums etc. Usual production challenges. It helped us reduce the complexity of hiring and staffing."

Project goals

On Animation’s main goal on acquiring Autodesk ShotGrid is to improve their reach for better hires, but also to have a program that offers many layers of support. As a known tool in the industry, there would be quick access to answers either from professionals in the field, Autodesk support, and even online forums. By having a recognized and respected program, they can bring in the top talent, and are able to quickly get solutions to any issues that may occur. Initially, they were using an in-house, specialized program, and when the team started to scale, it couldn’t keep up with the demand.

Solution

Autodesk Shotgrid is the perfect choice for the problem that On Animation needs to address. The solution was to use a highly respected and recognized tool instead of their customized, in-house, and unknown tool. Changing over from the in-house version, meant that talent could come with their own knowledge of the software without requiring extra training. Most designers, creators, and animators come with previous knowledge of how to use Autodesk software, so we chose the most-known software choice on the market.

Business outcome

"The direct impact, if I compare the tasks they have been assigned, follow up, or reports on what they do, it is much better on Autodesk Shotgrid than it was previously. Autodesk Shotgrid is better than what we had internally. And as people are used to using it, it is a reflex. We didn’t have to convince anyone to use it, whether for their tasks or following up on the task. They are used to doing it everywhere. More efficient use of the tracking. We only track internal projects. We have partners who have consultation access, and can look at some of the information. And it is part of the appeal to give risk free views to external access, with the white listing of IP access. We are happy with most of the security features. Because it is hosted on the Amazon Web Services, we have had some issues with security, because we are one of thousands of clients. We don’t have a lot of follow up in regards to that. And the worries haven’t been addressed."

Conclusion

"The reason I am still working with David, is because he has real knowledge of the industry. He isn’t trying to sell stuff; he is selling solutions and not just anything in hopes that we will buy. We have discussions on many different things, sometimes there is a solution and sometimes there isn’t, but he has very good knowledge on how things work in the industry. It’s not just a service provider, it is a partnership. I know that when we have a problem the person in front of me is trying to help, and not just sell me something. They want to help me find a solution. He helps in various aspects, and it is always geared towards looking for a solution. I pay attention when David recommends something, I always pay attention, we have built that trust over years, and when he comes to me with a solution, I listen. "

Project summary

    Duration & delivery

  • 60
  • 2021-12-01

    Autodesk solutions

  • ShotGrid
  • Maya

    Services provided

  • Business Transformation Consulting

    Customer industry

  • Media & Entertainment
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