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From Bentley to Autodesk: A Win for Badgers and Local Government!

Customer Challenge

The City of Madison’s biggest challenge was providing solutions that streamlined services while maintaining each department’s specialized knowledge, workflow, and individuality. Many of the departments had unique templates and customized tools built into their Bentley workflows that they liked and wanted to replicate in the new Autodesk BIM platforms. They needed a partner that could help them analyze their workflow between teams, then transition their templates over to the appropriate Autodesk tool followed by focused training and expert advisement as they made this transition.

Project Goals

Two (2) priority project goals were identified:

1) Preserve historic templates and customized tools through replication of those features in the new Autodesk BIM platform. 

2) Provide for a city-wide adoption of the new Autodesk BIM platform through a comprehensive training program while allowing each department to retain their necessary indigenous workflows.


Team D3 services began with a Design Process Assessment of affected departments and the technological disposition of each. Continually breaking the big picture program down into smaller segments like departments and then groups within departments helped establish a clear picture of both macro and micro-objectives, challenges, and opportunities. Team D3 used interviews with department leaders to understand how they do things, what they like, need, and want, and how enterprise information needs to be shared within and across departments. Team D3 mapped the entire suite of new programs to eliminate deficiencies and redundancies and developed a detailed plan for limited-disruption implementation. The implementation process included creating customized BIM content for all seven departments and phased software rollouts.

Business Outcome

The following business outcomes emerged:

1) Customization of the system’s architecture accommodated departmental individuality, while also improving coordination and consistency across the entire program.

2) Team D3 provided customized digestible training addressing the specific needs of each department and the content created for them. Training modules incorporated real-world scenarios for each department.

3) Understanding how each unit operates and a willingness to account for small but significant individual differences was the key to quickly getting more than 70 different city staff in seven different departments up-to-speed on their respective systems.


The City of Madison retained Team D3 as a consultant collaborator invested in their efficient success. Team D3 troubleshoots situational challenges, pre-thinks innovation strategies, and provides a fresh and informed perspective. Collectively, the City of Madison and Team D3 then decide the best course of action to address each situation.

Project Summary

Delivery Date


Project Duration

450 days

Autodesk Solutions

  • AutoCAD
  • Civil 3D
  • InfraWorks

Services Provided

  • Configuration & Deployment

Customer Industry

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