SUCCESS STORY
From Bentley to Autodesk: A Win for Badgers and Local Government!
Customer Challenge
The City of Madison’s biggest challenge was providing solutions that streamlined services while maintaining each department’s specialized knowledge, workflow, and individuality. Many of the departments had unique templates and customized tools built into their Bentley workflows that they liked and wanted to replicate in the new Autodesk BIM platforms. They needed a partner that could help them analyze their workflow between teams, then transition their templates over to the appropriate Autodesk tool followed by focused training and expert advisement as they made this transition.
Project Goals
Two (2) priority project goals were identified:
1) Preserve historic templates and customized tools through replication of those features in the new Autodesk BIM platform.
2) Provide for a city-wide adoption of the new Autodesk BIM platform through a comprehensive training program while allowing each department to retain their necessary indigenous workflows.
Solution
MG AEC Technology Partners (“MG”) services began with a Design Process Assessment of affected departments and the technological disposition of each. Continually breaking the big picture program down into smaller segments like departments and then groups within departments helped establish a clear picture of both macro and micro-objectives, challenges, and opportunities. MG used interviews with department leaders to understand how they do things, what they like, need, and want, and how enterprise information needs to be shared within and across departments. MG mapped the entire suite of new programs to eliminate deficiencies and redundancies and developed a detailed plan for limited-disruption implementation. The implementation process included creating customized BIM content for all seven departments and phased software rollouts.
Business Outcome
The following business outcomes emerged:
1) Customization of the system’s architecture accommodated departmental individuality, while also improving coordination and consistency across the entire program.
2) MG provided customized digestible training addressing the specific needs of each department and the content created for them. Training modules incorporated real-world scenarios for each department.
3) Understanding how each unit operates and a willingness to account for small but significant individual differences was the key to quickly getting more than 70 different city staff in seven different departments up-to-speed on their respective systems.
Conclusion
The City of Madison retained MG AEC Technology Partners as a consultant collaborator invested in their efficient success. MG troubleshoots situational challenges, pre-thinks innovation strategies, and provides a fresh and informed perspective. Collectively, the City of Madison and MG then decide the best course of action to address each situation.
Project Summary
Delivery Date
2019-12-23
Project Duration
450 days
Autodesk Solutions
- Civil 3D
- InfraWorks
- AutoCAD
Services Provided
- Configuration & Deployment
Customer Industry
- Architecture, Engineering & Construction