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CBCL Sees eLearning ROI in 7 Weeks

Customer Challenge

“We have hundreds of design professionals that use different Autodesk design tools, including AutoCAD, Revit, Plant 3D, Civil 3D, and Navisworks,” said Murray Clack, CAD Systems Coordinator, CBCL. "The number of different tools, the fast pace of technology advancements, and our large number of complex projects meant that we needed to find an efficient way to give them the training they needed."

Project Goals

With hundreds of professionals using multiple Autodesk solutions, CBCL hoped to: 1) Enable engineers to fill in the gaps in their skillset 2) Invest in their employees with training, reducing turnover 3) Allow managers to track progress 4) Help sales showcase talent with proven skills assessments 5) Compare their team's skills against industry standards for a competitive edge


To help employees focus their valuable time on their individual knowledge gaps, CBCL engaged IMAGINiT Canada for KnowledgeSmart Assessment Services. “The knowledge assessments are like express lanes,” said Murray. “They help people get where they need to be faster.” They combined this with ProductivityNOW, IMAGNIiT Canada's eLearning platform, enabling them to get up to speed quicker and feel more confident about their skills.

Business Outcome

Says Murray, "Within just a two-month period, our employees had taken enough classes to completely refund the annual investment. To date, they have exceeded 425 courses which, if taken through traditional training methods, would have been impossible to fund due to the budget required. As the so called ‘go-to CAD guy’ in our company, I have noticed a reduction in calls for help from users trying to navigate particular CAD functions."


Murray says, “Our team is now well-versed in the capabilities of ProductivityNOW. And now that individuals work from home and can’t easily ask coworkers for help, this knowledge is more important than ever. They are able to quickly find answers to workflow questions and take more control of their professional development.”

Project Summary

Delivery Date


Project Duration

365 days

Autodesk Solutions

  • AutoCAD
  • Revit
  • Civil 3D

Services Provided

    Customer Industry

    • Architecture, Engineering & Construction
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