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Professional Services and Excellent support

Success Story

Autodesk M&E Collection Support

Autodesk M&E Collection Support

Customer challenge

Spherix Media is a leading Visualization Design Services firm that has been doing different kinds of visualization Projects with an in-house Design team over the past 25 years. During our past and present interaction, we have learned that Spherix Media wanted to make the process of design visualization and presentation more efficient and streamlined.

Project goals

The priority project goal identified was to get professional technical support that delivers better collaboration across all project teams.

Solution

Genesis Infoserve Pvt. Ltd. (GIPL), as the Autodesk Solution Provider for Spherix Media, interacted with the Spherix management team for a system study, identified specific needs, offered to update users on new features enabled in the Autodesk Media & Entertainment (M&E) Collection, manage license activation and provide technical support. GIPL also provided Spherix with relevant information on data interoperability between AutoCAD, 3ds Max and other media plug-ins.

Business outcome

The project has benefitted Spherix users in creating properly detailed and accurate 3D models for internal reviews and client presentations and managing the design collaboration process across teams more effectively.

Conclusion

Spherix users now are able to use Autodesk software to a higher capacity for their live projects review, visualization and delivery.

Project summary

    Duration & delivery

  • 20
  • 2021-03-03

    Autodesk solutions

  • 3ds Max
  • Media & Entertainment Collection
  • AutoCAD

    Services provided

  • Technical Support
  • Software Asset Management & Usage
  • Product Activation & Onboarding

    Customer industry

  • Media & Entertainment
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