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SUCCESS STORY

Full-Service Consulting for better BIM Management

Customer Challenge

Davis, Carter, Scott (DCS) is a long-time customer, and employs an excellent group of tech-savvy people. Our relationship started with the Autodesk products we sold and supported, and when they first began transitioning to Revit, it became a full-service partnership via our services team. DCS recognized the complexity and challenges of the transition, and sought a partnership with CADD to supplement the in-house CAD/BIM management team, who were all actively leading projects.

Project Goals

DCS, trusting our knowledge and experience, initially brought us in to ensure a streamlined and successful Revit transition. Our consulting morphed into a strong connection between our two companies, which expands up to leadership on both sides, and continues to this day. Currently they have an excellent full-time BIM manager, and our on-site consultant has shifted focus to enforcing the same quality of knowledge and execution with Interiors.

Solution

Over our partnership, we have delivered consistent consulting hours, recurring weekly, at the DCS location. Our on-site services include template creation, in-house training, updating standards and developing a clear path to uphold them, content creation and management, and on-call troubleshooting. They also utilize our online education system, CADD Community, to keep their people up to date with industry technology and to access our downloadable CADD Apps to further optimize their workflow.

Business Outcome

From a business standpoint, DCS has clearer standards, updated templates, streamlined procedures, and are up to date on the latest technology and tools for their industry. From a morale standpoint, their general Revit knowledge as well as their enthusiasm for technology and continued learning have increased since our recurring consultation began. They not only appreciate what our CADD consultant has to offer them, but they include her as one of their own.

Conclusion

Our partnership has been, and continues to be, very positive on both sides. There’s tremendous shared trust and loyalty between DCS and CADD, and to this day, we hold quarterly meetings with leadership on both sides to make sure our full-service approach addresses all their growth goals as they form them. They know when they engage wtih our professional services, they don't just receive quality consulting, but have the entire CADD family behind them to ensure their success.

Project Summary

Delivery Date

2020-01-31

Project Duration

365 days

Autodesk Solutions

    Services Provided

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