Success Story

Company-Wide Improvements for an Industry Leader

Customer Challenge

Baskervill wanted to improve production and communication within the design process, all without negatively impacting ongoing production. They brought CADD Microsystems in as a full-service partner to focus exclusively on BIM management, conducting an external review, providing guidance and recommendations, and executing the subsequent changes, all without disrupting their day-to-day workflow.

Project Goals

The project goals included training a new BIM manager, full review and overhaul of their architectural group processes, and comprehensive company-wide training to facilitate compliance to the updates. To do this, we worked closely with Baskervill’s internal leadership to identify issues and determine ways to improve the firm’s standards and processes, seeking to create broader efficiencies and delivering the most up-to-date tools for training.


To meet our objectives, we started with a Technology Process Assessment to identify gaps, then worked to update templates, conduct in-house training on tools, and recorded those trainings for future use with new hires and project manager onboarding. We trained their newly promoted BIM Manager, bridging the gap with on-call troubleshooting while he got up to speed. We are currently conducting a similar review of their Mechanical Engineering department.

Business Outcome

After a year of consulting work, Baskervill reported substantial improvement in their processes, communication, and knowledge-sharing between team members and across departments. They are now operating on the leading edge of industry standards, able to work proactively and autonomously on updates and future investments thanks to company-wide training and new hiring initiatives executed while working with CADD.


Baskervill—a 123-year-old firm offering full-service architecture, MEP engineering, and interior design—gained valuable knowledge and support working with CADD’s experienced professionals. The company-wide training, along with standard and process development, set Baskervill up for success in the long-term, and solidified for them the benefits of working with an Autodesk Platinum Partner.

Project Summary

Delivery Date


Project Duration

365 days

Autodesk Solutions

  • Architecture
  • Engineering & Construction Collection
  • BIM 360 Design

Services Provided

  • BIM Standardization & Accreditation
  • Managed Services & Outsourcing
  • Workflow Documentation
  • Business Process Assessment & Documentation
  • Product Training
  • Technical Support
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