Expanding previous version access to 5 versions back
Published on October 26, 2020
Author: Chris Kayser, Senior Director of Offering Management
We’ve heard your feedback that you need more than three previous versions for long-term projects. So, starting November 2, 2020, Autodesk is expanding version access for all customers (on subscription and maintenance plans) for the latest release and up to 5 versions back. This makes it easier for teams to collaborate on the same version throughout a project.
How do I access previous versions of my product?
You can access the latest version of your product and up to three versions back within Autodesk Account. This video shows you how. To access up to 5 previous versions (in most cases), contact the Autodesk Virtual Agent (AVA). After AVA provides your download, you can contact Autodesk support if you need an activation code.
If I am trading in my multi-user subscription or maintenance plan to transition to a named user subscription, what previous version access will I get?
All Autodesk customers now get access to up to 5 previous versions, including customers who are trading in their multi-user subscription or maintenance plan for a named user subscription. After trading in, you will be able to access up to 5 versions back from the latest release of your product. For example, if you’re trading in Revit on a network maintenance plan, your new named user subscription will now include Revit 2021, 2020, 2019, 2018, 2017, and 2016. After trading in, contact AVA to see which downloads you can access.
Note: Although we are expanding access to 5 versions back, only the current and 3 versions back will be eligible for Autodesk support, including technical support, software updates, and hotfixes. Visit the Product Support Lifecycle to learn more about your support benefits.
If you have questions, let us know on the forum.
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